Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use.

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to Gems. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without prior written consent.


  • Customers must be resident in the UK to purchase online
  • To reduce the risk of fraud for Seller and Buyer protection, Gems will only ship goods to confirmed addresses. An address is confirmed when the buyer’s credit card billing address matches his or her shipping address.
  • Orders will be authorised and verified before any payment is taken or any goods are shipped.
  • PayPal offers confirmed addresses as an additional layer of fraud protection. Confirmed addresses help guard against stolen credit cards and identity theft. Buyers can add a credit card to their PayPal account to confirm their address. PayPal will confirm the credit card billing address (i.e., the address where credit card statements are received).
  • To ensure Seller Protection, we are required to keep evidence to prove that any purchased items have been sent to the buyer’s address, and proof that the item was delivered to the buyer’s address by the delivery company.
  • Any purchases made from Gems website will be refunded if returned within 14 days.